Customer Service, Warranty & Returns
- My Cube catches/jams
- Can't login to mobile app, it got stuck at the loading screen.
- Cube says Firmware Update Required.
- If the Cube shows an Error.
- Not all screens lit up when I put it on the charging base
- My cube won’t start—what can I try first?
- Can I cancel my pre-order and request a refund?
- How do I return my cube?
- If I broke it, can I get a free new one?
- I’m still waiting for my refund.
- What does the warranty cover, and how long is it?